£28.5bn
estimated annual cost of workplace conflict to UK organisations
Acas, 2021HeartBrain for Business
Build a culture where people feel safe enough to do their best work.
A connected culture platform for prevention, continuous listening, organisation-wide insight and independent specialist support.
Four connected solutionsUK employment focusPrivacy built in
Culture starts with safety
Safety first. Then culture.
Inspired by Maslow’s hierarchy of needs, HeartBrain applies one simple principle to work: people need to feel genuinely safe at work before trust, belonging and performance can flourish.
- 01Feeling safeFree from bullying, harassment and unfair treatmentFoundation
- 02Early insight and fair actionConcerns are heard and addressed sooner
- 03Trust and healthy leadershipFair decisions become visible and credible
- 04Performance and belongingPeople contribute, create and stay
The business case
Conflict is costly. Inaction compounds it.
The human cost comes first. The commercial cost shows why earlier, fairer action cannot remain a secondary priority.
£1,000+
equivalent cost for each employee in the same Acas estimate
Acas, 202144%
of working-age adults experienced workplace conflict in the previous 12 months
Acas and NatCen, 2025The cost estimate uses pre-pandemic data and is modelled. The 2025 prevalence figure comes from a separate study.
One connected system
See risk earlier. Act fairly. Strengthen the whole culture.
Prevention and fair process
Resolve
Prevent escalation. Handle live disputes.
Structured, source-checked dispute analysis helps employers understand risk, organise evidence and take proportionate action before a situation deepens.
- Prevention and early intervention
- Immediate dispute assessment
- Clear, evidence-led next steps
Legal information, not regulated legal advice
Explore in more detailMatter overview
Grievance and conduct review
Evidence coverage82%
Process clarity68%
Source confidence91%
Illustrative employer matter · fictional data
Continuous listening
Pulse
The continuing heartbeat of your organisation.
Nine short questions every two weeks, one for each Culture section, show whether your actions are working and flag bullying or harassment early.
- 9 questions every two weeks, one per Culture section
- Section trends against your Culture baseline
- Results protected below five responses
No individual results below the privacy threshold
Explore in more detailFortnightly Pulse
Participation and sentiment
Illustrative trend · groups below five responses stay hidden
Whole-company insight
Culture
A whole-company view of how work feels.
A deeper Culture Health Check identifies organisation-wide strengths, weak points and patterns that cannot be seen from isolated incidents.
- Whole-organisation diagnosis
- Consistent, comparable scoring
- Clear priorities for action
Results respect the configured privacy threshold
Explore in more detailCulture Health Check
Organisation overview
Trustworthy and Supportive Leadership
76
Psychological Safety
58
Empowerment and Autonomy
82
Wellbeing and Work-Life Balance
61
Independent human judgement
Experts
The right expertise when it matters.
Bring in the right specialist for a difficult decision, sensitive process or lasting organisational change.
- Six relevant specialist categories
- Independent intervention
- Professional fees agreed separately
Information is shared only for the agreed engagement
Explore in more detailExpert network
Choose the right specialist
Employment lawyers
Regulated legal expertise
Workplace mediators
Restore communication
Coaches
Change behaviour
Grievance investigators
Impartial investigation
Employee relations specialists
Manage difficult processes
Occupational health advisers
Work and health insight
Tailored for your industry
See how HeartBrain works in your sector
Pricing
One complete platform for your entire organisation.
HeartBrain Total brings Resolve, Pulse, Culture and Experts together in one simple plan, priced per employee. No hidden extras.
HeartBrain Total
Everything your organisation needs, in one simple plan.
- Culture Health Check
- Pulse check-ins
- HeartBrain Resolve: 10 matters a month
- 10 report updates and 10 questions per matter
- Experts: lawyers, mediators, coaches and workplace specialists
Extra legal matters £25 each, only if you need them.
Active issue
Dealing with an active workplace issue right now?
Handle it today with HeartBrain Resolve. Analyse one matter immediately: a grievance, a conduct concern, a bullying or harassment case. No company rollout required.
Evaluation pilot availableNo company rolloutThen pay per matter or monthly
Tailored
Need only part of the platform?
For example Pulse and Culture only. Tell us what you need and we will build a clear, fixed quote for your organisation.
Prices exclude VAT where applicable. Cancel any time; access continues to the end of the paid period.
Get started
Talk to us your way.
See HeartBrain in action, or tell us what you need and we will send a clear quote.
Book a walkthrough
A short video call to see the platform and ask questions. No obligation.
- See Resolve, Pulse and Culture live
- Get answers about pricing and setup
- Pick a time that suits you
Trust by design
Clear boundaries. Protected information. Accountable decisions.
Pulse results remain hidden below five responses.
Resolve uses official UK sources and clearly states it is not legal advice.
Culture data is reported within its configured privacy threshold.
Quotes freeze prices, scope, VAT and terms before approval.
Frequently asked questions
Can we buy only the modules we need?
Yes. Tailored combinations can include the modules and allowances your organisation actually needs.
Can we evaluate Resolve before buying?
Eligible HR, People and Legal teams can request an Organisation Evaluation Pilot with one matter, ten updates and ten questions.
How does Pulse protect anonymity?
Results are not shown until at least five responses have been received for the relevant group.
Is HeartBrain Resolve legal advice?
No. Resolve provides dispute analysis, legal information and procedural guidance. It does not replace Acas or a qualified solicitor.
Are expert fees included?
Access can be included, but the specialist's professional fee is separate unless a quote expressly says otherwise.
Can we cancel?
Subscriptions can be cancelled at any time and continue until the end of the paid period. Past Resolve reports remain readable.