Handle people problems early, before they cost you a tribunal.
Most growing businesses have no full-time HR team. HeartBrain gives you a clear view of how work feels and a fair, structured way to deal with disputes the moment they appear.
For founders, managers and lean People teams
Tue 14 Oct · Team friction
Example- 1Raised
- 2Mapped
- 3Resolved
Settled informally, no formal grievance.
Acas Code
Fair, consistent grievance handling from day one
Worker Protection
Evidence the reasonable steps the preventative duty requires
5+ responses
Results only shown above a privacy threshold of five
Verified UK law
Resolve analysis grounded in official legislation
What keeps founders and managers busy
Without an HR department, people problems land on the desks of those already running the business.
One dispute can stall the business
A single grievance can absorb weeks of a founder's or manager's time, with no HR specialist to lean on.
Culture drifts as you hire
What worked at ten people stops working at fifty, and problems surface only when someone resigns.
Advice is expensive and reactive
Calling a solicitor at the first sign of trouble is costly; waiting too long is costlier.
HR-grade support without the HR department
Four tools that scale with you, from your first hire to your hundredth.
Prevention and fair process
Resolve
Structure a live dispute in minutes: facts, timeline, risks and proportionate next steps, grounded in verified UK law.
Learn moreContinuous listening
Pulse
Nine short questions a fortnight tell you whether the team is settling or slipping, without an HR department to run it.
Learn moreWhole-company insight
Culture
A whole-company baseline so you can see where growth is putting strain on how people work together.
Learn moreIndependent human judgement
Experts
Bring in a mediator, investigator or employment lawyer only when you genuinely need one.
Learn moreKnow whether your team is settling or slipping
A simple rhythm a busy owner can keep, with no specialist needed.
Culture baseline
A short company-wide Culture Health Check shows how the team feels as you grow, with bullying and psychological safety at its core.
You Said, We Did
You said: Decisions about workload are not explained.
We did: Introduced a fortnightly priorities update from the leadership team.
Illustrative example.
Questions your team will actually answer
Short, plain and anonymous. Results appear only once five people have replied.
Sector example
"I understand why decisions affecting my work are made."
Strongly disagreeStrongly agree
Sector example
"I know who to go to if something at work is bothering me."
Strongly disagreeStrongly agree
Sector example
"Problems between colleagues are dealt with quickly and fairly."
Strongly disagreeStrongly agree
Staying on the right side of employment law
The duties every employer carries, whatever their size.
Acas Code of Practice on disciplinary and grievance procedures
Resolve organises the facts and timeline so grievances are handled fairly, consistently and promptly.
Worker Protection Act 2023: duty to take reasonable steps to prevent sexual harassment
Regular measurement, a record of the actions you took and early sight of live issues help evidence reasonable steps.
Information, not legal advice. HeartBrain supports, but does not replace, your own compliance responsibilities.
What could one avoided dispute save your business?
For a small business, a single grievance or one unexpected resignation hits hard. Set the figures to match yours.
An estimate based only on the figures you enter. Starting values are placeholders, not industry statistics.
Your company could save
£11,000
a year (estimate)
Grievances avoided
£5,000
People kept
£6,000
Questions founders ask us
Straight answers for teams without an HR department.
See HeartBrain for your business
Book a short demo or try a confidential one-case Resolve pilot on a live issue.