Community guidelines

Six simple rules. One kind community.

HeartBrain works because of you. These are the only rules we need — short, clear, and designed to keep this a place where sharing feels safe and helping feels good.

  1. 01

    Lead with kindness

    Assume good intent. Speak to people the way you'd want to be spoken to on your hardest day.

    Do
    • • Be warm and specific in your support
    • • Acknowledge someone's feelings before advising
    Please don't
    • • Personal attacks, name-calling or mocking
    • • Dismissing someone's experience
  2. 02

    Protect privacy — yours and others'

    Never share information that could identify you, your workplace, or anyone else involved.

    Do
    • • Change names and places when telling your story
    • • Use spaces and DMs for sensitive detail
    Please don't
    • • Sharing real names, employers, photos or documents
    • • Screenshots that reveal identities
  3. 03

    Flag hard content

    Some stories are heavy. A short warning at the top lets others read when they're ready.

    Do
    • • Add a trigger warning for topics like abuse, self-harm or discrimination
    Please don't
    • • Graphic detail without a heads-up
  4. 04

    Help more than you harm

    This community is at its best when we share what worked, not just what hurt.

    Do
    • • Offer practical steps, resources or perspective
    • • Give a Marka when someone helps you
    Please don't
    • • Piling on, brigading or rallying against a person
  5. 05

    No selling or soliciting

    HeartBrain is a place for support, not a marketplace. Do not promote your company, services, products, fundraisers, or recruitment.

    Do
    • • Share freely without expecting anything in return
    • • Recommend resources because they genuinely help
    Please don't
    • • Posting adverts, job listings, or affiliate links
    • • Sliding into DMs to pitch services or sign people up
  6. 06

    Keep it legal and safe

    No content that breaks the law, encourages self-harm, or targets people for who they are.

    Do
    • • Report anything that feels unsafe using the flag icon
    Please don't
    • • Hate, harassment, threats, doxxing, spam or scams

See something off? Tell us.

Tap the flag icon on any post or comment. Our moderators review every report and message you directly with the outcome.

Break a rule and we'll talk to you first. Serious or repeated harm can lead to a post being removed or an account being paused. Thank you for helping keep HeartBrain kind.